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Business Intelligence and Insights Analyst

Coventry City Council
Coventry
5 days ago
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Key Responsibilities

  • Lead refugee resettlement and respond to future humanitarian or resettlement events, including supporting Afghan and British Nationals arriving under the ARAP and ACRS schemes.
  • Take responsibility for the Homes for Ukraine Programme.
  • Deliver the Hong Kong BN(O) Welcome Programme, helping arrivals successfully settle in the UK.
  • Gather requirements and manage stakeholder engagement.
  • Collaborate with technical teams to deliver effective solutions.
  • Develop dashboards and create clear, accessible visualisations of data.
  • Analyse data and generate insights.
  • Prepare high‑quality assessments and briefings of data to senior leaders and elected members.

Qualifications

  • Experience of working at pace to deliver high‑quality assessment and briefing of data to a range of audiences, including senior leaders and elected members.
  • Strong understanding of research methodologies and data collection approaches, with the ability to apply the right method in the right context; some experience in survey design and analysis.
  • Proven stakeholder engagement skills, maintaining effective working relationships with internal colleagues and external partners.
  • Excellent analytical ability, able to deliver insights quickly in a fast‑moving policy environment while managing deadlines and expectations.
  • Clear written and verbal communication skills, tailoring complex data and evidence for different audiences.
  • Knowledge of coding languages to enable rapid and reproducible analysis (preferably R or Python).
  • Awareness of professional standards, including the Statistical Code of Practice and/or the Government Social Research framework.

Desirable Technical Skills

  • Knowledge and application of Power BI, Python, R, SQL, and statistical analysis.
  • Advanced use of Power BI and MS Excel, alongside experience with SQL, Python, R, and statistical analysis.

Values

  • Open and fair: We are fair, open, and transparent.
  • Nurture and develop: We help and encourage everyone to be their best and do their best.
  • Engage and empower: We talk and listen to others, working together as one.
  • Create and innovate: We embrace new ways of working to continuously improve.
  • Own and be accountable: We work together to deliver the best services for our residents.
  • Value and respect: We put diversity and inclusion at the heart of all we do.

Benefits

We offer a fantastic rewards and benefits package. To find out more please visit https://www.coventry.gov.uk/council-vacancies.


Inclusion & Guaranteed Interview Scheme

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities.


As part of our commitment to inclusion, we operate a Guaranteed Interview Scheme. To qualify, you must meet the minimum requirements for the role and identify with one of the following groups:



  • Members of the Armed Forces and veterans
  • Individuals currently in care or who have previously been in care
  • People who consider themselves disabled or who have a long‑term health condition


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