The Business Intelligence (BI) Analystwill play a key role in supporting the Federations strategic and operationalobjectives through high-level data analysis, interpretation, and presentation.The postholder will be responsible for extracting, processing, and presentingdata across a range of services, enabling evidence-based decision-making,service improvement, and the development of successful bids for futurecontracts.
Main duties of the job
- Data Extraction & Management
- Analytic & Insight
- Contract & Bid Support
Please refer to the job Description
About us
EastLancashire Alliance (ELA) is a not-for-profit community interest companyproviding services to our GP practice members and offering a portfolio ofpatient services. All our clinical services are led by clinical leads who workas part of a team with Federation managers.
Weare a network of nine PCNs which consist of 48 GP practices covering apopulation of over 390,000 patients across East Lancashire. Patients are at theheart of everything we do, and we pride ourselves in ensuring our patients feelsafe, supported, communicated with and respected, at a time when they may befeeling vulnerable. The Alliance are proud to represent our member practicesand to champion our Primary Care Partners, by working with local generalpractice and other system partners in the provision of patient centred localhealthcare services.
Eachpractice has a close-knit team of staff who collectively seek to improve thehealth of their patient populations.
Job responsibilities
MAIN DUTIESAND RESPONSIBILITIES
DataExtraction & Management
- Extract, transform, and analyse datafrom clinical systems, commissioning datasets, and internal service databases.
- Ensure data integrity, accuracy, andcompliance with information governance standards.
Analytics& Insight
- Provide meaningful analysis to supportservice delivery, contract performance monitoring, and business planning.
- Identify trends, risks, andopportunities within population health, service utilisation, and workforcedata.
- Translate complex datasets into clear,evidence-based insights to inform senior leadership and clinicaldecision-making.
Contract& Bid Support
- Produce high-quality data analysis tosupport new service development, business cases, and tender submissions.
- Model population demand, activityforecasts, and financial implications for proposed services.
- Develop and maintain dashboards andreports in Excel (and other BI tools if applicable).
- Use advanced formulas, pivot tables,and statistical techniques to provide clear outputs.
- Present data in an accessible andcompelling way for clinical and non-clinical stakeholders.
- Work closely with operational leads,clinical directors, and commissioners to understand data needs.
- Support service leads with tailoredanalysis to monitor KPIs and contractual obligations.
Impact of the Role
Thisrole is pivotal in ensuring that the GP Federation has the intelligencerequired to:
- Demonstrate value and outcomes tocommissioners.
- Secure new business opportunitiesthrough robust, evidence-based bids.
- Drive continuous improvement acrossthe organisation.
Training & Development
Fully participate in training anddevelopment, meeting any, and all, requirements of any courses funded, orpart-funded by the Alliance.
Engage in a programme of ongoingsupport and feedback to maximise the benefit of the training and developmentplan.
Confidentiality
In the performance of the duties outlined inthis job description, the post-holder may have access to confidentialinformation relating to patients and their carers, staff and other healthcareworkers. They may also have access toinformation relating to any part of the business organisation. All such information from any source is to beregarded as strictly confidential.
Information relating to staff, patients,carers, colleagues, other healthcare workers or the business of the Practicemay only be divulged to authorized persons in accordance with Alliance policiesand procedures, and the protection of personal and sensitive data.
Health &Safety
The post-holder will assist in promoting andmaintaining their own and others health, safety and security as defined in theAlliances Health & Safety Policy to include:
Identifying the risk involved in workactivities and undertaking such activities in a way that manages those risks.
Ensure all accidents are reported andinvestigated, follow up action taken as necessary.
Maintain training in line withlocal policies.
Equality andDiversity
The post-holder will support the equality,diversity and rights of patients, carers and colleagues to include:
Acting in a way that recognises theimportance of peoples rights, interpreting them in a way that is consistentwith current legislation.
Respecting the privacy, dignity, needsand beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to andof the individual, is non-judgemental and respects their circumstances,feelings, priorities and rights.
Quality
Thepost-holder will strive to maintain quality and will:
- Alert other team members to issues of qualityand risk.
- Assess own performance and take accountabilityfor own actions, either directly or under supervision.
- Contribute to the effectiveness of the team byreflecting on own and team activities and making suggestions on ways to improveand enhanced the teams performance.
- Work effectively with individuals in otheragencies to meet patients needs.
- Effectively manage own time, workload andresources.
Communication
Thepost-holder should recognize the importance of effective communication withinthe team and will strive to:
- Communicate effectively with other teammembers.
- Communicate effectively with patients andcarers.
- Recognise peoples needs for alternativemethods of communication and respond accordingly.
The listof duties is not exhaustive. It is likely that this Job Description will besubject to change as the role develops
Person SpecificationPersonal Attributes/ Other
- An approach to work that strives for continuous improvement
- Strong IT skills with good knowledge of MS suite
- Ability to recognize own limitations and act upon them appropriately
- Pragmatic problem solver who can find root causes of issues and gain leadership support to address them
- Ability to work strategically while managing operational priorities
- UK work permit (if required)
- DBS check (as appropriate to the role)
- Ability to travel between various East Lancs locations Detail-oriented, methodical, and committed to data quality.
- Excellent communication and presentation skills.
- Ability to work independently and manage multiple priorities.
- Collaborative team player with a solutions-focused mindset.
- Commitment to equality, diversity, and inclusion in the workplace.
- Willingness to undertake further training and development as required.
- Understanding of the strategic context of primary care networks, federations, and integrated care systems (ICS).
Experience
- Proven experience of working in a data analysis, business intelligence, or performance role within a healthcare or public sector environment.
- Strong understanding of NHS data sets, coding structures (e.g., SNOMED, ICD-10), and data flows across primary, community, and secondary care.
- Demonstrable experience in extracting, cleansing, and analysing complex datasets.
- Experience of producing reports and dashboards for senior managers, clinicians, and commissioners.
- Understanding of information governance and data protection regulations.
- Experience of supporting business case development or bid writing through data analysis.
- Knowledge of population health management approaches.
- Familiarity with demand and capacity modelling, service evaluation, or predictive analytics.
Skills and Abilities
- Strong analytical and problem-solving skills with experience in handling large and complex datasets.
- Ability to translate raw data into actionable insights and present findings to varied audiences.
- Knowledge of NHS datasets, coding standards, and primary care/secondary care flows.
- Experience in producing reports for performance monitoring, audits, or bids.
- Ability to interpret, present, and communicate data insights to varied audiences (clinical and non-clinical).
- Strong analytical and problem-solving ability, with attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Ability to prioritise, manage multiple projects, and meet tight deadlines.
- Experience with BI tools (e.g., Power BI, Tableau, Qlik).
- Understanding of population health management and healthcare commissioning.
- Experience in predictive modelling, demand and capacity planning, or statistical analysis.
- Proficiency in BI tools (e.g., Power BI, Tableau, Qlik).
- Experience with SQL, R, or Python for data analysis.
- Ability to design automated reporting solutions.
Qualifications
- Degree in a numerate, analytical, or health-related subject (e.g., Mathematics, Statistics, Economics, Informatics, Public Health) or equivalent experience.
- Postgraduate qualification in health informatics, data science, or related field.
- Evidence of continuing professional development (CPD).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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